Eliminate Chargebacks

We have a close relationship with the EDI departments of over 300 major retailers, so our team of EDI experts know the specifications of every trading partner, enabling us to help eliminate your chargeback.

Our motto is “We know the business” – that’s because for the past 15 years we have focused on mastering each trading partner’s stringent EDI requirements. We have a proven track record of helping suppliers eliminate their chargebacks. Most chargebacks are sustained when suppliers do not comply with their trading partners’ EDI specifications, when Advance Ship Notices (ASN/856) are not sent on time, or if their UCC 128 labels are in the wrong order. Dealing with multiple trading partners also means dealing with multiple EDI Guidelines, each with their own ever-changing specifications, adding to the difficulty of avoiding chargebacks. Roundhouse is the industry leader because we can make sure you are 100% EDI compliant. Our team is in constant contact with each trading partner, so we know about upcoming EDI changes before anyone else does—In fact, we are hired as consultants by many trading partners on deciding what changes to make to their EDI systems.

Call us to find out how we can help eliminate your chargebacks.


Suppliers who maintain EDI compliance are awarded higher scores by their trading partners, leading to more orders.

  • "Roundhouse was able to get all 18 of my trading partners setup within 1-3 days. Their EDI processing is meticulous and error free, and I never get chargebacks.Being in the retail industry for 40 years, I can attest that Roundhouse is the best EDI provider."

    Tom Peters, CEO, The Clothing Group
  • "Roundhouse's team of EDI experts have helped us process our JC Penny orders for over 10 years with zero chargebacks. Their PO translations are
    easy to read, our ASNs are sent on time, and they they send our labels for
    us to print when we need them. They make EDI easy."

    Jen Sutton, CIO, The Shirt & Jean Company
  • "When we needed to become EDI Compliant for Nordstrom and Dillard's, Roundhouse was able to get us setup and in production in just a few days. They know all the ins and outs of each trading partner's requirements, allowing us to focus on growing our business."

    Annet Fiorello, President, The Sweater Company