We have a close relationship with the EDI departments of over 300 major retailers, so our team of EDI experts know the specifications of every trading partner, enabling us to help eliminate your chargeback.
Our motto is “We know the business” – that’s because for the past 15 years we have focused on mastering each trading partner’s stringent EDI requirements. We have a proven track record of helping suppliers eliminate their chargebacks. Most chargebacks are sustained when suppliers do not comply with their trading partners’ EDI specifications, when Advance Ship Notices (ASN/856) are not sent on time, or if their UCC 128 labels are in the wrong order. Dealing with multiple trading partners also means dealing with multiple EDI Guidelines, each with their own ever-changing specifications, adding to the difficulty of avoiding chargebacks. Roundhouse is the industry leader because we can make sure you are 100% EDI compliant. Our team is in constant contact with each trading partner, so we know about upcoming EDI changes before anyone else does—In fact, we are hired as consultants by many trading partners on deciding what changes to make to their EDI systems.
Suppliers who maintain EDI compliance are awarded higher scores by their trading partners, leading to more orders.