February 2, 2009
At Roundhouse, we know that one of the most frustrating things about doing EDI with your retailers is being hit with chargebacks. We also know that sometimes your retailers change their rules before you know it and you receive a surprise invoice for chargebacks. That’s why we provide you with Tips to Avoid Chargebacks – so you can avoid those annoying chargeback invoices.
Carton Accuracy: Make sure the warehouse packs exactly what is on the packing slip into each carton. Deviations between the packing slip and the carton contents will cost you.
On-time ASN Notification: Roundhouse clients (or their warehouse) must fax the bill of lading to Roundhouse on or before the day of shipping – preferably after the pick up has been arranged but before shipping so that the ASN (Advance Ship Notice) is received at the retailer on time. Refer to each retailer’s routing guide for retailer-specific requirements.